Datacrystal doesn't accept my RH.net login

the_E_y_Es · September 21, 2018, 06:24:24 PM

Hello, I'm interested in adding content to the Datacrystal but it refuses to accept my login. I always get the message "Incorrect username or password entered. Please try again." I've also tried to reset my password via the "Forgot your password?" option there; but then I get another error: "There is no user by the name "the_E_y_Es". Usernames are case sensitive. Check your spelling, or create a new account."

I'd like to use the same login for both sites, so any help would be appreciated.

FCandChill · September 21, 2018, 08:32:44 PM

It's a well known issue with no fix in the near future.

danke · September 26, 2018, 09:44:13 PM

Feel free to PM me a username and valid email address and I'll get your account registered.

the_E_y_Es · October 04, 2018, 08:20:52 PM

Quote from: danke on September 26, 2018, 09:44:13 PM
Feel free to PM me a username and valid email address and I'll get your account registered.

PM sent.

danke · October 04, 2018, 08:57:59 PM

Quote from: the_E_y_Es on October 04, 2018, 08:20:52 PM
PM sent.

You should have received an email yesterday.

the_E_y_Es · October 04, 2018, 09:29:49 PM

Quote from: danke on October 04, 2018, 08:57:59 PM
You should have received an email yesterday.

Ah, it was in my spam folder. I managed to log in. Thanks!

yetisyny · October 15, 2018, 10:56:26 PM

Oops, I sent a PM about a DataCrystal login over a week ago and got an email about it on October 2nd and I failed to login in time I guess, I think it was a temporary password, and now it doesn't work. Sorry, my bad, I need to respond faster next time I get an email. Just noticed the email a few minutes ago and tried out the login and password and they don't work but I guess it is understandable since I got sent the temporary password for a DataCrystal account 13 days ago and those probably expire within 24 or 48 hours or something.

Sorry, danke! Looks like I didn't check my email in time.

danke · October 19, 2018, 01:58:12 PM

Quote from: yetisyny on October 15, 2018, 10:56:26 PM
Oops, I sent a PM about a DataCrystal login over a week ago and got an email about it on October 2nd and I failed to login in time I guess, I think it was a temporary password, and now it doesn't work. Sorry, my bad, I need to respond faster next time I get an email. Just noticed the email a few minutes ago and tried out the login and password and they don't work but I guess it is understandable since I got sent the temporary password for a DataCrystal account 13 days ago and those probably expire within 24 or 48 hours or something.

Sorry, danke! Looks like I didn't check my email in time.

I sent you a password reset. Check your email this time.

filler · October 19, 2018, 02:18:34 PM

Speaking of the Datacrystal, I'd still like to see front page links to the Sega Master System, and TurboGrafx-16 pages I made. As it is, it feels like the games and system pages are just floating out there. I gave up making a Game Gear page.

yetisyny · October 20, 2018, 02:03:22 AM

Quote from: danke on October 19, 2018, 01:58:12 PM
I sent you a password reset. Check your email this time.

Thanks, now I can login! It works now.

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Datacrystal doesn't accept my RH.net login